Returns & Exchanges
At Calexico Boutique, we want you to love your purchase; however, if you are not completely satisfied, we offer returns on full-priced items within 14 days of delivery. All returned garments must be in their original condition, unworn and unwashed, with all designer tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our concierge team with your order number to request a Return Authorisation (RA) number.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring the RA number is clearly marked on the outside of the box to avoid processing delays.
- 3.Ship to Boutique
Send your return via a traceable postal service or drop it off personally at our flagship boutique location for immediate verification.
- 4.Quality Inspection & Refund
Once our team inspects the items to ensure they meet our quality standards, your refund or store credit will be processed within 3-5 business days.